Why we exist
Sexual health concerns are common, yet embarrassment, misinformation, and uncertainty often delay care. Ubreak Free aims to make the first step clearer: describe the concern privately, understand which type of professional may be suitable, and request an appointment.
How the service is designed
The care guide offers general routing, not a diagnosis. Patients can review professional profiles and request chat, phone, video, or in-person care when available. Doctors can manage their appointments and prescriptions through their own accounts, while administrators maintain the approved professional directory.
Our care principles
- Respect every person's privacy, identity, dignity, and choices.
- Use clear language without shame or judgement.
- Show professional credentials and consultation information transparently.
- Keep clinical decisions with qualified healthcare professionals.
- Direct emergencies to immediate local emergency services.
Connected care accounts
Patient, doctor, and administrator accounts use email verification codes and server-held records. Appointment updates, welcome messages, and prescription notifications are sent automatically, while professional profiles remain subject to administrator approval.